About Us Viagogo
viagogo is your ticket to freedom. It’s a marketplace that allows you to free yourself from virtual queues and frantic refreshing. From back-alley deals and the bitter disappointment of FOMO. A safe space that allows sellers to name their price, and saves buyers from missing out.
Providing access to over 50 million live event listings, we give you the freedom to buy or sell from any device, in nearly every currency and language – any time. The freedom to experience your love of live IRL. To dance ‘til you drop. To sing at the top of your lungs. The freedom to laugh until you cry. To scream yourself hoarse at that championship-winning goal. To be surrounded by your fellow fans, having the time of your life.
And if life throws you a curveball – we give you the freedom to change your mind and resell your ticket, safely and securely.
From sport to music, comedy to dance, festivals to theatre – we offer the widest choice of the most diverse events. And the viagogo 100% order guarantee covers both buyers and sellers, so rest assured, we’ve got your back.
Any questions?
Check out our Terms and conditions for full details.
How viagogo Works
Choose from over 50 million tickets. No hidden fees, ever.
Immediately receive your confirmation with all the ticket delivery details to keep you fully in the know.
Get your tickets with secure delivery by tracked courier services, direct to your phone or by email. And if there’s a hitch, our customer service team will be by your side every step of the way.
Have the time of your life. We’ll make sure you get in the door, and in the rare case something goes wrong – we’ll refund you.
Customer Charter
Ticket to freedom
We’re devoted to making sure sold out doesn’t mean missing out. Our global marketplace provides access to over 50 million live event listings, and allows you to resell available tickets at a price set by you.
Safe and regulated
We pride ourselves on offering not just the widest choice, but also a safe and secure platform. We keep a close eye on site activity for our community’s security – and the seller doesn’t get paid, unless the buyer gets through the door. We promise to not only fulfil our own obligations in this area, but to continue working to raise the entire industry’s standards.
Total transparency
We pledge to always be honest and upfront about our marketplace and pricing by clearly communicating the asking price, as well as any shipping or delivery fees at checkout, prior to purchase.
We’ve got you covered
Our 100% order guarantee means that if for some reason we can’t get you in the door, we’ll either provide replacement tickets – or a refund. And our customer services team will be there to support you every step of the way.
For the future
We’re passionate about live events, which is why we invest in the future. Over the last decade we have donated over £5M to organisations that foster underserved, emerging talents – and we’re committed to continuing this support.
Tickets – Concert, Sport & Theatre Tickets | viagogo the Ticket Marketplace
guarantee
World class security checks
Transparent pricing
100% order guarantee
Customer service from start to finish