Exabytes

Based in Singapore, with offices in Malaysia and Indonesia, Exabytes.SG is a web hosting provider with a wide range of solutions. The platform offers shared hosting, reseller hosting, WordPress hosting, VPS hosting (Linux and Windows), dedicated servers (Linux and Windows), domain registration, and several other related services.

Exabytes.SG’s data centers are located in Singapore, Malaysia, Indonesia, and the U.S.A. Although informative, the website is a bit messy and only available in English. All of the provider’s plans are displayed in Singapore dollars.

Features and Ease of Use

Exabytes.SG offers four shared hosting, or business shared hosting, plans – EBiz 12 Mini, EBiz 12 Plus, EBiz 12 Pro, and EBiz 12 Max. The plans vary in storage, hosted website, email accounts, monthly visits, and a few other specifications. However, all four plans share a set of common features including the following:

• Plesk control panel
• One-click application installer
• 99.9% uptime guarantee
• SSD storage
• Free domain (with annual plans)
• Free SSL certificate
• Automatic backups

All of Exabytes.SG’s plans are powered by SSD storage which performs much faster, and with more stability, than the traditional HDD storage in terms of the processing of website data. This reflects positively on your website’s loading speed, stability, and overall performance.

When it comes to control panels, I usually prefer the more popular cPanel. However, the Plesk control panel, that comes with all of Exabytes.SG’s plans, is also one of the most commonly used control panels in the industry. Like cPanel, Plesk has a highly user-friendly interface which makes the full management and control of your website very easy. 

Even though Exabytes.SG offers a wide range of features and specializes in a decent range of solutions, there are many other hosts out there that even have more to offer. If you’re still not sure about Exabytes.SG, then have a quick look at our list of the  top web hosting comparison before making any major decisions.

Pricing and Support

Exabytes.SG offers feature-packed plans at generally affordable prices. You can choose between monthly, annual, or triennial billing cycles for all plans. Except for EBiz 12 Mini, all plans come with an impressive 100-day money-back guarantee. Additionally, when you sign up for an annual plan, you receive a free domain for the first year.

The Exabytes.SG website has a comprehensive knowledgebase, but I wish the customer support was as helpful.

First off, only the technical support is available 24/7. The sales and billing support are only available during working hours. You can contact them via phone, live chat, email, or support ticket. Luckily, I was able to get in contact with the live chat, but sadly the agent wasn’t as helpful as I expected. Even though I asked a very simple question about which app installer they provide, I had to explain it over and over again for the agent to understand and give me the answer I was looking for.

EXABYTES.SG REVIEW: BOTTOM LINE

What I like most about Exabytes.SG is its affordable hosting solutions which come with a wide range of useful features and freebies. However, its support team needs more training to be more reliable and helpful. That’s why I suggest you check our list of the best web hosting services.

Pros

• Free domain
• 100-day money-back guarantee
• SSD storage
• Affordable prices

Cons

• Unreliable support
• Unorganized website

FAQ

Is it better to choose a local host or an international host?

If your website’s visitors are in Southeast Asia, it’s best to choose a host with a data center in the region. This will ensure the best user experience and performance for your site. While Exabytes.SG does have a US data center as well, it’s primarily built for Southeast Asia, with data centers in Singapore, Malaysia, and Indonesia.

Which of Exabytes.SG’s plans gives you the best value for money?

Exabytes.SG’s cPanel 12 Plus plan is its best-value plan. It’s loaded with free features, including a free domain, free daily backups, and free SSL certificates. It also gives you unlimited bandwidth, and it uses the LiteSpeed web server for better WordPress performance. But despite all it offers, Exabytes.SG isn’t one of our top 10 web hosts for 2023. 

What sort of money-back guarantee does Exabytes.SG have?

The 100-day money-back guarantee you get with Exabytes.SG is one of the most generous in the industry. But it doesn’t offer this on entry-level plans. You can find deals on our coupons page for many of the top web hosts on the planet that offer generous guarantees on all plans.

Does Exabytes.SG have cPanel?

Exabytes.SG offers cPanel hosting, which as the name suggests, lets you use cPanel to manage your hosting space. But its WordPress hosting comes with an innovative control panel that’s optimized for WordPress.cPanel is the industry-standard, but some control panels can be just as good. We’ve identified the best cPanel alternatives for 2024.