Robert Sutton, author of Good Boss, Bad Boss, provides these leadership tips:
- Create an environment that encourages people to challenge each other's ideas, but set a few ground rules. Don't allow personal attacks or criticism.
- Really listen to the people under your supervision–don't just fake it.
- Start your meetings on time, and don't cut into employee's personal time at lunch or after work.
- Invite your employees into your office to give you feedback on how the ship's running.
