Some words of wisdom from author Thomas Teal:
Integrity in management means:
- being responsible
- communicating clearly
- keeping promises
- being an honest broker
- avoiding hidden agendas
- knowing oneself
Great managers serve two masters; one organizational, one moral.
Managing is not a series of mechanical tasks but a set of human interactions.
One reason for the scarcity of managerial greatness is that in educating and training managers, we focus too much on technical proficiency and too little on character.
You can find more advice and expertise from Teal in his book, First Person: Tales of Management Courage and Tenacity (Harvard Business School Press, 1996)