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One of my most talented former direct reports uses with her team the book “Now, Discover Your Strengths” ...
When writing important memos, policies, instructions and/or global communications, ask a co-worker or fellow manager to read your ...
If you are a manager in a small business or not so large department, it's probably easy for ...
Despite the temptation to hire someone like yourself, hire someone to complement your skills –not to duplicate your ...
Think about how much feedback a football coach gives his players. Or, how much feedback you get from ...
Having your employees learn more about what their fellow employees do is invaluable. When everyone knows how each ...
The next time you are looking for ideas for how to grow revenue, streamline processes and procedures and/or ...
If you manage a small business or a department within a large organization, a great way to improve ...
As a manager, having an open door policy means your employees know they can come to you just ...
One of the best ways to determine if your service/business/organization is providing excellent customer service is for you, ...
Nearly all employees want to do both a good job and please their supervisor. When they succeed, send ...
Picture this. You call an employee into your office for a meeting. As your employee is explaining something ...
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