How Leaders Build Trust

You can't lead if your employees, team or followers don't trust you.

Building trust takes energy, effort and constant attention to how you act.

To help build trust, follow these 16 tips, recommended by author Susan H. Shearouse:

1. Be honest
2. Keep commitments and keep your word
3. Avoid surprises
4. Be consistent with your mood
5. Be your best
6. Demonstrate respect
7. Listen
8. Communicate
9. Speak with a positive intent
10. Admit mistakes
11. Be willing to hear feedback
12. Maintain confidences
13. Get to know others
14. Practice empathy
15. Seek input from others
16. Say “thank you”