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Lead Like Marriott
The next time you stay at a Marriott hotel look in the nightstand drawer for Marriott's booklet that ...
Too often, we think of only external customer service, and forget about the need for excellent internal customer ...
If you manage a small business or a department within a large organization, a great way to improve ...
One of the best ways to determine if your service/business/organization is providing excellent customer service is for you, ...
Have you noticed how many more companies are providing better customer service right now? Many have beefed up ...
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