Customer Loyalty

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How To Provide Superb Customer Service

Business Customer Experience Customer Loyalty Customer Satisfaction Customer Service Customer Service Training Eric Jacobson on Leadership and Management Leaders Leadership Books

9 months ago 78

How To Provide Superb Customer Service

If you want to delight your customers, then the book by Steve Curtin, Delight Your Customers — 7 Simple Ways ...

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Brand Branding Business Customer Loyalty Eric Jacobson on Leadership and Management Iron Clad Brand Leadership Books Lindsay Pedersen

6 years ago 79

A Leader’s Guide To Forging An Iron Clad Brand

“Brand helps us engage customers and employees, unleash our competitive advantage, and fuel enduring growth,” explains Lindsay Pedersen, ...

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70 Simple Rules For Sensational Service

Business Customer Loyalty Customer Retention Customer Satisfaction Customer Service Eric Jacobson on Leadership and Management Flavio Martins

6 years ago 84

70 Simple Rules For Sensational Service

Flavio Martins‘ book, Win The Customer, teaches you 70 simple rules for sensational service. “These can be used as a ...

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Linking Company Culture With Customer Needs

Business Customer Feedback Customer Loyalty Customer Retention Customer Satisfaction Eric Jacobson on Leadership and Management

11 years ago 99

Linking Company Culture With Customer Needs

What separates market leaders from the pack? The answer is alignment, explains Edgar Papke, author of the book, True Alignment: Linking Company ...

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How To Respond To A Customer Who Complains

Business Customer Feedback Customer Loyalty Customer Retention Customer Service Customer Value Eric Jacobson on Leadership and Management

11 years ago 93

How To Respond To A Customer Who Complains

A customer who complains and receives a fast response will actually be more loyal to your company in ...

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