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16 years ago 141
A good manager is both a coach and a counselor.  Generally, coaching should precede counseling. As a coach, a ...
16 years ago 148
We talk about, read about and hear about “customers,” “mission,” and “customer value” all the time and perhaps sometimes we ...
16 years ago 134
A manager who can't make a decision or who can't make a timely decision will frustrate his/her employees. ...
16 years ago 124
Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, recently completed a survey of 10,000 employees in ...
16 years ago 132
LinkedIn members continue to offer their insights on my recent discussion question about whether playing high school and/or ...
16 years ago 132
Open Leadership author Charlene Li reminds leaders to periodically ask themselves these “open leadership skills assessment” questions: Do I ...
16 years ago 116
I really like these 10 guiding business principles that San Antonio, TX headquartered insurance company USAA lives by: Exceed customer ...
16 years ago 111
A fellow Blogger, Debbie Laskey, shared these keen insights with me: “A brand strategy is the ultimate business strategy ...
16 years ago 130
Here is this week's book recommendation.  It's a quick read, yet power-packed with useful tips for communicating effectively ...
16 years ago 114
Here is a book by David Grossman that I learned a lot from and recommend to leaders and managers:
16 years ago 120
A lot of companies struggle when creating their mission statement. Author Peter F. Drucker provides the following good advice in ...

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